Product: Iberia Airlines Flight Clear all filters (18 of 18 reviews match)
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Our flight was delayed over 5 hours and then after the delay we were allowed to board only to be told several minutes later after taking our seats that the flight was cancelled due to a contract in which the crew could not work over their scheduled hours, next flight...
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1.8
Product
Iberia Airlines Flight
I didn't like
  • Does not keep on schedule
  • Customer service
  • No solution to my complaint
#1111141
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I took a flight from Brussels to Mexico with a stop in Madrid. The flight from Madrid to Mexico was delayed for 8 hours. I have asked two times for the compensation that I am entitle to and they just apologize and simply ignores request for the compensation. I have...
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1.1
Iberia Airlines Madrid, Comunidad De Madrid
Product
Iberia Airlines Flight
I didn't like
  • Customer service
#1087038
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Chat Conversation Start 1.6M people like this Airline Company 11:16PM HORRIFIC experience!My father is dying and my son and I had confirmed tix. They lost the payment information, then denied our flight that was to leave tomorrow. No compassion after several...
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1.0
Product
Iberia Airlines Flight
I didn't like
  • Poor to zero customer service
#1054687
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I regret using IBERIA AIRLINE, I got a TICKET for my MOM to visit me and my Family here in AMERICAN, from DEC 11/15 to MAY 19/16, Round trip that cost a lot of money but still pay for it anyway because she is my MOM, So now come MAY 11/16 trying to check the status of...
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1.0
Product
Iberia Airlines Flight
#846083
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My husband and I flew from Florence to Madrid with Iberia Airlines, We arrived in Madrid 6 hours late having been taken to Pisa then Barcelona before arriving in Madrid at 11.30.p.m. We had of course missed our connecting flight to Tenerife which left at 8.45p.m. A...
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3.3
Product
Iberia Airlines Flight
#805220
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We flew London to Madrid to get the Iberia flight to Santiago Chile. When we checked in we were told that the seats on the 10 hour flight could not be confirmed and we were not sitting together. We should get it changed when we got to Madrid. The harassed lady there...
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1.5
Product
Iberia Airlines Flight
I didn't like
  • Does not keep on schedule
  • Customer service
#736159
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I write because multiple emails have not been responded to .I traveld Iberia years ago, they sent my luggage to Russia instead of Spain, when I tried to collect money owed to me for a weeks delay and me having to buy clothes Iberia never responded and ignored me . now...
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1.0
Product
Iberia Airlines Flight
#714979
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To say I'm livid would be an understatement! Bought a business class ticket but received less than desirable economy treatment on the flight. Food was inedible and service was very mediocre. Our connecting flight left earlier that scheduled (before the time on our...
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1.0
Iberia Airlines Watford, Hertford
Product
Iberia Airlines Flight
#689607
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We missed flight connections both going and returning, due to Iberia arriving late to Madrid and again in Chicago coming back. Both these times, Iberia employees were somewhat sympathetic, but unable to give any help. We filed a complaint at Madrid, where we had to...
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1.7
Product
Iberia Airlines Flight
I didn't like
  • Does not keep on schedule
#606427
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What a scam! Bought round trip ticket with one piece of luggage allowed each way. Confirmed this on their website before I left. On the return flight they required I pay for my return luggage! What do I do, not pay and leave my luggage? Their service dept. is...
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Product
Iberia Airlines Flight
#457738
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